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Petitions, complaints and claims

Do you have a complaint related to a PACIFICO project or initiative?

The PACÍFICO grievance mechanism provides anyone who feels negatively affected by a PACÍFICO-supported project or activity with the opportunity to file a complaint and receive a response. 

You may submit a complaint or grievance by sending an email to: quejas@redpacifico.net  

Anonymous reports are allowed. In such cases, PACÍFICO will process the complaint and include the outcomes of this process in the consolidated grievance database.