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Petitions, complaints and claims

Do you have a complaint related to a PACIFICO project or initiative?

PACIFICO’s complaints mechanism offers anyone who feels negatively affected by a project or activity supported by PACIFICO the opportunity to file a complaint and receive a response.

You can submit a complaint or claim by sending an email to quejas@redpacifico.net.

You can file anonymous reports. In this case, PACIFICO will process the complaint and include the results of this process in the consolidated database of processed complaints.